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Registration and login at Wildrobin
Which Documents Are Accepted for KYC Approval?
KYC verification requires an identification document and proof of address, which must be no older than 3 months. The verification process itself takes between 24 to 48 hours for completion. This step is crucial before any payout can be initiated.
Identification documents accepted for KYC include standard forms of ID. Proof of address is also mandated and must be recent to confirm the player's residential details. Discrepancies in these documents will prevent withdrawals.
The KYC check ensures compliance with age and identity regulations. Submitting a valid ID and a recent utility bill or bank statement is essential. Failure to provide these documents within the specified timeframe can lead to account suspension and withdrawal blocks.
Confirm Mobile Number: SMS Code with 6 Digits
Mobile number confirmation involves receiving a 6-digit SMS code. This code is used to verify the ownership of the provided phone number. The process is designed to enhance account security and prevent unauthorized access.
Once the SMS code is received, it must be entered into the designated field on the platform. This immediate verification step ensures that the mobile number is active and belongs to the user. A new code can be requested if the first one expires or is not received.
This 6-digit code acts as a secondary authentication measure, distinct from the initial registration steps. It is a standard procedure in many online services to confirm contact details. The mobile number confirmation process is typically swift, taking only a minute to complete.
Age Limit 18 Years: Check Before First Table
Players must be at least 18 years of age to register and participate in any games. This age limit is strictly enforced to comply with legal gambling regulations. The birth date provided during registration is cross-referenced with identification during the KYC check.
If the birth date on the identification document does not match the registered birth date, withdrawals will be blocked. This is a critical compliance step to ensure all players meet the minimum age requirement. The KYC check, which includes this verification, can take 24 to 48 hours.
Meeting the 18-year age threshold is a prerequisite for accessing the platform's services. Players are advised to ensure their details are accurate before commencing gameplay. Any discrepancies found during the KYC process can lead to account restrictions.
Which Account Details Cannot Be Changed Later
The currency selected during the registration process cannot be altered at a later stage. This choice dictates how all monetary transactions and bonus calculations are processed on the account. It is important to select the preferred currency accurately from the outset.
Once registered, the primary account currency is locked, impacting all deposits, withdrawals, and bonus values. For instance, a 300% welcome bonus up to €2,000 will be denominated in the chosen currency. This fixed currency setting streamlines financial operations.
Players must carefully consider their preferred currency before completing the initial registration form. This detail, along with the email and password, forms the core of the account setup. Bonus codes can only be redeemed during this initial registration phase and are not changeable afterward.
Unlock 100 Free Spins After First Deposit
A total of 100 free spins are awarded to players following their first deposit. This offer is part of the welcome package, which also includes a 300% welcome bonus up to €2,000. The free spins are intended to provide immediate engagement with slot games.
The first deposit must meet the minimum requirement of €20 for both Binance Pay and CashtoCode eVoucher methods to qualify for the bonus and free spins. While Binance Pay allows withdrawals between 0-2 hours, CashtoCode eVoucher does not offer withdrawals.
These 100 free spins are a direct incentive for new players to commence gameplay after their initial deposit. The bonus terms associated with the 300% welcome bonus up to €2,000 also apply to the spins, though specific wagering requirements for the spins are not detailed here.
Registration and verification step by step
| Step | What to Do | What You Need | Duration |
|---|---|---|---|
| 1 | open the registration form | email address | about 1 minute |
| 2 | enter your personal details | name, date of birth | 2-3 minutes |
| 3 | confirm your account | confirmation link | instant |
| 4 | make the first deposit | payment method | 1-5 minutes |
| 5 | complete verification | ID and proof of address | 24-48 hours |
What Doesn't Count During Verification: Screenshots
Screenshots are not accepted as proof during the KYC process. The casino requires an official identification document for age verification, matching the birth date provided. Any discrepancies found during this KYC check, which typically takes 24-48 hours, will result in blocked withdrawals.
For address verification, a document no older than 3 months is needed. This requirement ensures that the player's current residential details are up-to-date. Failing to provide acceptable documentation within the given timeframe can lead to account limitations or suspension.
The initial account confirmation is completed via an email verification link. This immediate step is part of the registration process, which otherwise requires an age of 18 years. The casino strictly enforces this rule, as any deviation identified during KYC will prevent payouts.
Only 1 Account Per Person and IP Address
Players are limited to one account per person and IP address. This rule is enforced to prevent bonus abuse and maintain fair play across the platform. Creating multiple accounts can lead to the forfeiture of winnings and permanent account closure.
The casino's terms and conditions stipulate that the currency is set during registration. This choice cannot be changed later, so players must select their preferred currency carefully. The bonus code, if applicable, is also only valid for entry during this initial registration phase.
Deposits can be made starting from 10 EUR, with methods like CashLib processing these instantly. However, this prepaid option does not support withdrawals, unlike other methods that allow cash-outs up to 10,000 EUR with Litecoin (LTC). Fees are not applied by the casino for these transactions.
Weekend Verification: Up to 72 Hours Waiting Time
While standard KYC verification takes 24-48 hours, weekend submissions may extend this period. Players should anticipate potential delays, with verification potentially taking up to 72 hours. This is due to reduced staffing over the weekend, impacting the review process.
The initial account confirmation is an immediate step upon registration, involving a verification link sent via email. This ensures that the provided email address is active and belongs to the player. This is distinct from the longer KYC process.
For withdrawals, the speed varies significantly by method. Litecoin (LTC) transactions, for instance, can be processed within 0-24 hours, whereas other methods might have different timelines. Deposits, however, are generally much faster, often taking just 1-5 minutes to reflect in the account.
Bonus Code on Registration Secures 300 Percent
A 300% welcome bonus is available, capped at €2,000, along with 100 free spins. This offer is contingent on using a specific bonus code during the initial registration process. Once registration is complete, the bonus code can no longer be applied.
The bonus code must be entered while creating the account; otherwise, eligibility is forfeited. This welcome package aims to enhance the initial gaming experience for new players. The bonus is not automatically applied if the code is missed during the sign-up.
Deposits start from a minimum of 10 EUR, with various payment methods available. For example, Litecoin (LTC) supports deposits and withdrawals ranging from 20 EUR to 10,000 EUR, with no casino fees. CashLib, a prepaid option, only allows deposits starting at 10 EUR.
Welcome Bonus Expires 7 to 30 Days After Activation
The welcome bonus, which includes a 300% match up to €2,000 and 100 free spins, has an expiry period. Players must utilize the bonus and its associated free spins within 7 to 30 days of activation. This timeframe is crucial for maximizing the bonus value.
This expiry period, ranging from one week to one month, necessitates prompt play after the bonus is claimed. Failure to meet the wagering requirements within this duration will result in the forfeiture of any remaining bonus funds or winnings derived from them.
The initial deposit for any transaction must be at least 10 EUR for methods like CashLib, or 20 EUR for Litecoin (LTC). Deposits are generally instant or take a few minutes, while withdrawals can take up to 24 hours for cryptocurrencies like LTC.
Address Changed: New Proof Within 3 Months
For account verification, a proof of address is required. This document must be no older than 3 months at the time of submission. The KYC process mandates this specific timeframe to ensure the information remains current. Failure to provide a recent document within this 3-month window may lead to delays or rejection of the verification.
The requirement for a current address proof is a standard security measure, comparable to practices in other regulated online services. This contrasts with some platforms that may accept older documents. Adhering to the 3-month validity period is crucial for a smooth KYC procedure.
This document, alongside identification, forms part of the KYC-Verifizierung. A valid address proof, less than 3 months old, is essential for completing the necessary checks. This ensures the integrity of the user's account information and prevents potential fraudulent activities.
Automatic Logout After 30 Minutes of Inactivity
To enhance security, an automatic logout function is implemented. This system will disconnect a user's session after 30 minutes of inactivity. This measure is designed to protect player accounts from unauthorized access if a session is left unattended.
This 30-minute inactivity period for automatic logout is a common security protocol in online platforms. Some less secure sites might not have such a feature, leaving accounts vulnerable for longer durations. The short timeframe ensures that sessions are promptly terminated.
This automatic logout mechanism means that if a player leaves their device without actively logging out, they will be disconnected after 30 minutes. This is a critical security feature for preventing potential account misuse, requiring re-authentication upon next login.
File Formats JPG and PNG Up to 5 MB
When submitting documents for verification, specific file formats are accepted. These are JPG and PNG image files. The size limit for these uploaded files is a maximum of 5 MB. This ensures efficient processing of verification documents.
The 5 MB file size limit is a technical parameter designed for optimal upload and processing speeds. Some systems might allow larger files, but this can lead to slower verification times or connection issues. Sticking to the 5 MB limit streamlines the KYC process.
Documents submitted in JPG or PNG formats, not exceeding 5 MB, are essential for the KYC-Verifizierung. This technical constraint is in place to manage server load and ensure that identity and address proofs are processed within the standard 24-48 hours. Larger files may not be processed correctly.
KYC Check Usually Takes 24 to 48 Hours
The KYC-Verifizierung process, which includes checks on identity and address, typically requires between 24 to 48 hours to complete. This timeframe is dependent on the timely submission of all necessary documentation. Prompt submission can expedite the account verification.
The 24 to 48 hours duration for the KYC check is a standard operational period, allowing for thorough review of submitted documents. Compared to some instant verification systems, this period allows for human oversight, which can be more robust. Players should anticipate this processing time.
Completing the KYC check within 24 to 48 hours is contingent on the accuracy and completeness of the submitted Ausweis and Adressnachweis (max. 3 months alt). This processing time is standard for many online services requiring identity verification, ensuring compliance and security.
VPN and IP Change: Why Logins Get Blocked
The use of VPNs or frequent IP address changes can lead to login issues. These actions are often flagged by security systems as potential indicators of fraudulent activity or attempts to circumvent geographical restrictions. This can result in account login blocks.
Security protocols are designed to detect anomalies such as VPN usage or rapid IP shifts, which are common tactics for bypassing geo-blocking mechanisms. Unlike platforms that might tolerate such activities, this system prioritizes account security and regulatory compliance by blocking such connections.
Logins can be blocked if the system detects a VPN or a change in IP address during the registration or login process. This is a security measure to prevent unauthorized access and ensure that players are located in permitted jurisdictions, as mandated by compliance regulations.
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